Why Reward
Boost Customer Lifetime Value
Enhance your customer engagement proposition and achieve up to a 30% reduction in churn
Deepen Customer Relationships
Reward customer behaviours to foster loyalty and increase engagement by up to 15%
Drive Account Primacy
Driving increased spend and up to 27% growth in card usage
Increase Customer Satisfaction
Through content relevant to your customers and achieve up to 20 points in NPS
Expand Product Adaptation
Identify demand and double your cross-product holdings
How it works: Step 1
Integrate with your banking app
Our Customer Engagement Platform seamlessly integrates content, advertising and commerce into an existing banking app.
With multiple cardholder access options, the platform provides a streamlined customer journey, delivering personalised rewards tailored to customers’ spending habits and preferences.
How it works: Step 2
Shape the Customer Engagement Strategy
Our platform harnesses consumer spending and engagement insights to deliver highly relevant, personalised content, fostering meaningful customer interactions.
How it works: Step 3
Earn, Redeem and Grow
The most successful programmes offer diverse content and multiple incentives for customers to engage with a brand. By combining access to over 100 merchant offers, core brand promotions and third-party deals businesses can deliver a cohesive and compelling brand proposition.
Our Partners
Platform features
Customer Engagement Platform Features
• Global Merchant Marketplace: Powering personalised card-linked commerce from global retail brands
• Direct Debit Rewards: Incentivise cardholders on primary banking behaviours
• Bank Funded Rewards: Rewards based on banking objectives
• Travel Earn: Home and Away: Earn with merchants overseas
• Redemption Store: Exchange rewards for eGift Cards
• Behavioural Rewards: Incentivise customers to hit engagement objectives
Value-add services
Marketing
We maximise customer engagement programmes through hyper-personalised experiences powered by data, commerce, content and cross-channel communications. Our fully managed, end-to-end CRM marketing solution help brands drive customer loyalty for banking partners and deliver incremental sales for retailers.
From strategic planning and advanced analytics to creative design and seamless execution across email, push notifications, SMS, in-app and social, we deliver standout marketing communications for our partners.
